I'm honestly stunned at this point how terrible the service is here at the 1510 Maine St Poland, ME location. It's almost like they're trying to irritate and lose customers, and I'm contacting every branch of the corporate offices that I can reach. This morning I was waiting in the drive thru for so long that I was almost late for work... again... like they did to me before. I just ended up driving off without my order so I could punch in at my job just in time to be a minute late, this has happened too many times at this Poland, ME location as another customer did the same. I watched the person making my large iced black coffee through the window taking several minutes on my coffee, seriously, it's just coffee and ice... that's all it is. After I left work this evening I bought a cheeseburger just so I could take the survey on the receipt so hopefully someone somewhere in corporate McDonald's would see how pissed I was and how terrible the service at this store is, and how it still hasn't improved since I had a lobster roll literally thrown into a bag a few months back throwing lobster meat and lettuce all over my fries and napkins. So I placed an order and watched everything I could see from the counter and, oh boy! There were multiple employees not wearing hair nets or hats, employees leaning on what should be sanitized food surfaces, employees just meandering around while the lobby filled up, and I was watching one employee without a hat, but with a mouth full of food just chomping away while he casually wandered over to the burger heating area... still chewing whatever he was eating. I'm appalled at what I witnessed today, especially after the failed drive thru attempt of an order this morning! I'm so happy that Hannaford opened up across the street, now I don't have to settle for this McDonald's when I don't feel like making brown bag lunches for work. I'm contacting the highest corporate office that I can reach, and I am very disappointed in this store.
We stop there every sat on way home from. Casino n never had a problem Tonight they had it in lockdown Not impressed
Window cashier basically threw coins at me that ended up on ground and I couldn't retrieve it..never apologized-closed window fast....then drink had a jole in the cup and leaked all over me and my vehicle. Grrrr.
It's a McDonald's. The line moves pretty quick for drive-thru, if you go inside it takes a bit longer. Nice location you can get fuel at convenience store and back on the main road in no time
I give one star but if I would not give you none